I visited the facility in a professional capacity to attend to a patient currently under your care. The interior was impeccably maintained and professional in atmosphere. The staff appeared highly engaged with their patients, and the individual I met with was notably positive and satisfied.

The Staff here are so precise and on top of everything as possible great atmosphere for our community of wellness and life

Staff is very pleasant and informative. CNA’s are very helpful but the facility coult use a few more. Some times 10 to 15 min wait until a CNA can assist. Facility is very clean. Food is also good. Physical Therapy Personnel are excellent. They have really worked well to get my wife back in a return home condition. Very pleased with them as far as answering questions and giving me helpful hints on how to help her when I get her home.

The facility moved in a roommate to my room the third day I was there. During the entire night, his light was left on which shined right into my cubicle. He would fall asleep with his TV loud enough for me to hear it the entire night and the staff came in between 4 AM and 6 AM to give him medical care. They’re apparently was no deadline for quiet time. None of the staff turned any of the lights off the TV off nor assisted me in getting that done unless I asked for it to be done. The individual had access to an assisted living unit in the same facility, but for some reason, the staff chose to place him in a rehab wing. They stated that he needed more services than assisted living could provide?? be very careful about getting a comfortable place to be over a 10 day period. I couldn’t get any sleep.

As nursing homes go, this is the nicest one I’ve seen. Very clean, bright, happy place.

I cannot recommend Richland Post Acute Care based on my mother’s nearly 100-day stay. While we did encounter some caring and compassionate staff members, our overall experience was deeply disappointing. During her stay, my mother’s ankle was hurt on three separate occasions by employees.We also experienced repeated issues with paperwork, including incorrect information being sent for her discharge. The paperwork sent to Home Health was incomplete, omitting services that had been discussed, and one form even listed the wrong patient’s name. There were also multiple occasions when my mother did not receive showers according to the scheduled care plan, despite that being part of her expected care. These issues created unnecessary stress for our family at a time when our focus should have been on my mother’s recovery. I strongly encourage anyone with a loved one in a care facility to visit often, ask questions, review paperwork carefully, and be an active advocate for their family member. This review reflects our personal experience, and I hope it encourages improvements so that other families do not have to go through what we did.

I cannot recommend Richland Post Acute Care based on my mother’s nearly 100-day stay. While we did encounter some caring and compassionate staff members, our overall experience was deeply disappointing. During her stay, my mother’s ankle was hurt on three separate occasions by employees.We also experienced repeated issues with paperwork, including incorrect information being sent for her discharge. The paperwork sent to Home Health was incomplete, omitting services that had been discussed, and one form even listed the wrong patient’s name. I also reported concerns involving a male therapist’s interaction with my mother. I expected those concerns to be taken seriously and handled appropriately. Instead, I was told the therapist no longer worked there, and I was left with more questions than answers. Aren’t they mandated to report it??? There were also multiple occasions when my mother did not receive showers according to the scheduled care plan, despite that being part of her expected care. These issues created unnecessary stress for our family at a time when our focus should have been on my mother’s recovery. I strongly encourage anyone with a loved one in a care facility to visit often, ask questions, review paperwork carefully, and be an active advocate for their family member. This review reflects our personal experience, and I hope it encourages improvements so that other families do not have to go through what we did.

I cannot recommend Richland Post Acute Care based on my mother’s nearly 100-day stay. While we did encounter some caring and compassionate staff members, our overall experience was deeply disappointing. During her stay, my mother’s ankle was hurt on three separate occasions by employees.We also experienced repeated issues with paperwork, including incorrect information being sent for her discharge. The paperwork sent to Home Health was incomplete, omitting services that had been discussed, and one form even listed the wrong patient’s name. I also reported concerns involving a male therapist’s interaction with my mother. I expected those concerns to be taken seriously and handled appropriately. Instead, I was told the therapist no longer worked there, and I was left with more questions than answers. Aren’t they mandated to report it??? There were also multiple occasions when my mother did not receive showers according to the scheduled care plan, despite that being part of her expected care. These issues created unnecessary stress for our family at a time when our focus should have been on my mother’s recovery. I strongly encourage anyone with a loved one in a care facility to visit often, ask questions, review paperwork carefully, and be an active advocate for their family member. This review reflects our personal experience, and I hope it encourages improvements so that other families do not have to go through what we did.

I visited a patient we do in Homecare with. I did not know he had a contagious condition as I did not see the sign. My bad. So a nurse is SCREAMING at me from 200 ft away. Mind you this disease is only spread through mouth. I have not been spoken to that bad in I can’t remember. A nurse named Laura or Laurie, dark hair. She was the most unprofessional healthcare staff I have Ever encountered! I can only imagine how she speaks to patients & their family. Zack the nursing director seems nice I hope he addresses it, but doubtful by how confidently this lady told me his name. There was a million more ways to handle this than speaking to someone like garbage then acting surprised she was upset & doesn’t allow people to speak to her like that.

A health care team committed to the best outcomes of their patients, thanks to the commitment of the administration to provide support and resources to restore patients indepence and quality of life.

This is the worst place I have ever seen they ignore patients they leave them in filth they leave them alone and screaming while workers hardly doing anything they are rude to paients you complain and noone listens.

The care our mom received by the staff was so loving, caring and gentle. Eva, Maria, Ashley and Smita and the stafff were so very kind! Highly recommend the facility.

My husband was at Richland Post Acute for over 2 weeks. All of the staff that cared for him were wonderful! He had easy communication with all. If someone couldn’t answer his needs, they found someone who could. As he got stronger he was able to work with the PT staff and we both saw his progression! We thank everyone for all of their knowledge and kindness. Paula T 🫶

Well organized & staffed for the needs of my parent. Basic accommodation provided with flexibility to bring in your own furniture supplies. The TV was the size of a desktop monitor with no speaker by the patient’s head.

Good experience and good care Kimawesome doctors great lupy recommend. When needed great help

My FIL has been here for over 2 weeks. The facility is super clean. The staff is so attentive and nice. Stephanie The physical therapist is amazing. Its been a great facility for him to rehab.

Terrible management. They are rude to guests and treat patients like they can’t wait for them to die. Someone I cared deeply about was there and when I visited, they had a care chart and according to that it had been over 24 hours since anyone was even in the room. He had made a bathroom mess and was all curled up weird. Total neglect. Then there’s this old lady that drives a white SUV that works there, she cusses out little kids for walking through the field. All she had to do was ask them and explain the situation but instead she’s yelling and cussing at kids that can’t be older than 7 or 8. I witnessed the entire thing two separate times while visiting a patient. She drives up aggressively and one time she yelled from the widow, the other time she got out, and to me it looked like she was going to hit one of them but thankfully she didn’t. But there’s no need to scare little kids like that. I can’t believe they employ someone like that. Needless to say, nobody in our family will ever go there again, for any reason. I’ll pay out of pocket before I let insurance send anyone there. But even insurance will cover much better places, even close by, and they’re probably not as expensive. My advice to you is to find another place no matter what the cost. It’s not worth the anguish.

My dad has dementia and lives in a memory care facility. A few weeks ago he fell and broke his hip. After surgery they brought him here for rehab. All of the crew we’ve met are excellent. Everyone knows him by name, the shave him daily and make sure he’s eating and cared for. We feel lucky that he’s here and improving.

Take your loved ones out of there ASAP!

My dad was here for awhile and the staff were so nice and friendly to him. They were so friendly to my mom and I too. I wouldn’t mind volunteering there someday, if you guys take volunteers. Thanks for all your help.

Compassionate, knowledgeable staff. Provided exceptional care to my father, highly recommend!!

SO HORRIBLE! I’m currently stuck here. I don’t get any information from the staff about cost of my stay here, , about timelines, and the nutrition is atrocious! I’m vegetarian, and being starved to death here. I get a plate of iceberg lettuce for most meals, or I’m offered grilled cheese as an alternative. A person can’t eat grilled cheese for every single meal…I’m not getting any protein, and no iron or nutrients either.see my pictures. There are not meals! I wish I could rate the physical and occupational therapy staff separately, because they (and several of the nursing staff) are absolutely fantastic! The PT staff focuses on what needs to be strengthened, and focuses on improving those weaknesses. The nurses are way understaffed, and I feel sorry about all the extra effort they have to do because of that. Altogether a train wreck of a place that I can’t wait to get away from!

I am a friend or relative of a current/past resident My father was in the rehab section of Richland Post Acute. It was very nice. They’re very busy, so they took a little bit longer to answer, which is fine. I loved all of the therapists that he worked with. They were all very helpful and took the time to talk to me when I had questions. When they would come in, they were very attentive to his needs. In rehab, he was having to learn to stand up and move again, so they always made sure that he was very safe when they’d transfer him from his wheelchair to his bed. They saw to it that he was ready for his bed at night because he was pretty helpless when he was in there. The place was clean. They would come in every day to change his bed. The dining area was very nice, too. They all got their dinner with their names on it because some of the residents had dietary restrictions. Everybody had a choice of what they got for lunch and dinner. The staff would come in about an hour before meals and ask each resident what they wanted for the meal. If the resident couldn’t get out of bed or just didn’t feel like going to the dining room, they would bring their meal to them in their rooms. For activities, I saw simple things like they would engage the patients in some painting activities if they could do it, or a 15-minute exercise in the dining room, or something. Other than that, I wasn’t there enough to know what other activities they did.